3. Payment Collection & Settlement Policy

## 3.1 Structure

1. Online diner payments are collected through **your own account with an RBI-authorised payment aggregator of your choice from those integrated into the Platform** (currently **PhonePe Private Limited**, **PayU Payments Private Limited**, and **Cashfree Payments India Private Limited**), whose checkout is integrated into the Platform, and are settled by the aggregator **directly to your bank account** under your agreement with the aggregator.
2. **Funds never flow through Wephoton's own bank account.** Wephoton is not a payment aggregator, payment system operator, or holder of your funds.
3. Payment gateway charges (MDR and related fees) are levied by the aggregator on your account under your agreement with it (Section 1.5). Wephoton deducts nothing from your settlements and charges you nothing beyond the subscription fee.

## 3.2 Your onboarding obligations

- Complete the aggregator's KYC for your own gateway account: legal name, PAN, GSTIN (where registered), bank account, FSSAI licence, and any documents the aggregator requires. Settlement cannot begin until KYC is approved.
- You authorise Wephoton to share your onboarding information with the aggregator and to assist in configuring your gateway account for your outlets.

## 3.3 Settlements

- Settlement timelines follow the aggregator's schedule (typically T+2 business days for domestic transactions, subject to the aggregator's policies and risk holds).
- A transaction-wise settlement report is available in your dashboard. Reconcile regularly and raise discrepancies within **30 days** of the settlement date.

## 3.4 Refunds to diners

- Refunds under the customer-facing Payment, Refund & Cancellation Policy (failed payments, duplicates, pre-preparation cancellations, restaurant-cancelled items) are processed to the diner's original payment method and **debited from your settlements**.
- Quality/service refunds you approve are likewise debited from your settlements. Keep sufficient settlement flow or balance; negative balances are recoverable from future settlements or by direct invoice payable within **7 days**.

## 3.5 Chargebacks and fraud

- Chargebacks raised by diners' banks are passed through to you with the aggregator's evidence requirements and deadlines. Provide order records promptly; the Platform's order and status logs are available to you as evidence.
- Lost chargebacks, and associated aggregator fees, are debited from your settlements.
- You must not process transactions unrelated to genuine dine-in orders at your outlets (no cash-out, money laundering, or third-party payment processing). Violations trigger immediate suspension and reporting as required by law.

## 3.6 Taxes on your sales

- You are the supplier of food and beverages and are responsible for charging, collecting, invoicing, and remitting GST and any other applicable taxes on your sales, and for compliance with tax invoicing rules toward diners.
- The parties agree that Dawingo Resto is a software service provided to the Merchant: diners order directly from you on your own digital menu, and the Platform does not act as an electronic commerce operator collecting consideration on its own account. All taxes attributable to your sales remain your economic burden. If a tax authority characterises the arrangement differently, the parties will cooperate in good faith to restructure flows, and taxes attributable to your sales shall continue to be borne by you.

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